It depends on the design you have purchased. Most design elements such as graphics and logos etc., come as a download that you receive access to immediately after purchase. If you have purchased a design that needs editing by us, you will receive an email with a link to a form that you can fill in with your requirements. We cannot proceed if you do not fill in that form, so please do it as soon as possible. You need to read your order confirmation email to the bottom to get to the link you need. If you do not receive our emails, please check your spam/trash folder and add bizweb.biz to your email whitelist.